Contact Us

We're here for you.

Please contact us using the information below.

Individual Investor

 

Phone

 

Mutual Funds


Investor Services
Account services and transactions
M-F 7:00 a.m. to 6:00 p.m. CT
Automated assistance available 24 hours
 (800) 728-3337

International callers may call us collect
M-F 7:00 a.m. to 6:00 p.m. CT
 (816) 435-7177




Closed-End Funds


Closed-End Fund Investor Services
Account services and transactions
M-F 8:00 a.m. to 5:00 p.m. CT
 (800) 294-4366

Automated assistance available 24 hours
 (800) 349-4281

Closed-End Fund Product Specialist
Fund performance and education
M-F 8:00 a.m. to 6:00 p.m. CT
 (800) 349-4281

 
 

Email

 
Please do not request financial transactions via email. For your security, please do not include your account number or social security number when corresponding through email. When inquiring by email, please be sure to provide your name, email address and phone number. This will allow us a faster turn-around time in providing you with a response.

 Email Us
 
 

Info & Mail

 

Regular Mail

 
Mutual Funds
DWS Service Company
P.O. Box 219151
Kansas City, MO 64121-9151
Closed-End Funds
DWS Service Company
P.O. Box 219066
Kansas City, MO 64121-9066
 

Overnight Courier Packages / Certified Mail / Registered Mail

 
Mutual Funds
DWS Service Company
801 Pennsylvania Ave
Suite 219151
Kansas City, MO 64105-1307
Closed-End Funds
DWS Service Company
801 Pennsylvania Ave
Suite 219066
Kansas City, MO 64105-1307
 

Financial Professional

 

Phone

 

Mutual Funds


Internal Wholesaler
M-F 8:00 a.m. to 5:00 p.m. CT
 (844) 851-4255

Sales Support
Literature, account services and transactions
M-F 7:00 a.m. to 6:00 p.m. CT
 (800) 621-5027

DST Vision website[1]
Access your DWS client list and account information
 dstvision.com


Closed-End Funds


Closed-End Fund Product Specialist
Fund performance and education
M-F 8:00 a.m. to 5:00 p.m. CT
 (800) 349-4281

Closed-End Fund Investor Services
Account services and transactions
M-F 8:00 a.m. to 5:00 p.m. CT
 (800) 294-4366

 
 

Email

 
Please do not request financial transactions via email. For your security, please do not include your account number or social security number when corresponding through email. When inquiring by email, please be sure to provide your name, email address and phone number. This will allow us a faster turn-around time in providing you with a response.

 Email Us
 
 

Info & Mail

 

Regular Mail

 
Mutual Funds
DWS Service Company
P.O. Box 219151
Kansas City, MO 64121-9151
Closed-End Funds
DWS Service Company
P.O. Box 219066
Kansas City, MO 64121-9066
 

Overnight Courier Packages / Certified Mail / Registered Mail

 
Mutual Funds
DWS Service Company
801 Pennsylvania Ave
Suite 219151
Kansas City, MO 64105-1307
Closed-End Funds
DWS Service Company
801 Pennsylvania Ave
Suite 219066
Kansas City, MO 64105-1307
 

Institutional Investor

 

Phone

 

Consultants, Broker Dealers, Banks and Independent Firms


Internal Wholesaler
M-F 8:00 a.m. to 5:00 p.m. CT
 (844) 851-4255

Sales Support
Literature, account services and transactions
M-F 7:00 a.m. to 6:00 p.m. CT
 (800) 621-5027


Institutional Money Funds


Institutional Investor Services
M-F 7:00 a.m. to 5:00 p.m. CT
 (800) 730-1313


Variable Insurance Portfolios


Variable Annuity Team
Account services and transactions
M-F 8:00 a.m. to 5:00 p.m. CT
 (866) 615-4598
 (888) 666-1545

DST Vision website[2]
Access your DWS client list and account information
 dstvision.com

 
 

General

 

Phone

 

North American headquarters switchboard:    (212) 250-2500

 
 
 

Info & Mail

 

If you have questions, comments or complaints, contact:

Mutual Funds
DWS Distributors, Inc.
222 South Riverside Plaza
Chicago, IL 60606-5808
Closed-End Funds
DWS
Attn: Secretary of the DWS Funds
100 Summer Street
Boston, MA 02110
 

Press

 

Phone

 
Press and Media Relations
Kenny Juarez   +1-212-454-9994
 
 

U.S. Institutional contacts

Access and responsiveness are hallmarks of your relationship with DWS. Use the directory below to get further information about DWS Institutional Asset Management.

 
JJ Wilczewski
Head of Institutional Coverage, Americas
jj.wilczewski@dws.com
 
James D. Richard  
Head of Insurance Coverage, Americas  
james.d.richard@dws.com
 
Laura Gaylord
Head of Strategic Accounts, Americas
laura.gaylord@dws.com
 
Michelle Reuter
Head of Consultant Relations, Americas
michelle.reuter@dws.com

1. Source: DST Vision provides information to our financial intermediary partners on trade confirmations and transaction history from the transfer agent. This site requires an ID and password. For DST Vision help, please contact DST Vision Support at (800) 435-4112, M-F 7:00 a.m. to 5:00 p.m. CT.

2. DST Vision provides information to our financial intermediary partners on trade confirmations and transaction history from the transfer agent. This site requires an ID and password. For DST Vision help, please contact DST Vision Support at (800) 435-4112, M-F 7:00 a.m. to 5:00 p.m. CT.

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