Important notes on marketing materials

DWS is the brand name under which DWS Group GmbH & Co. KGaA and its subsidiaries do business. Clients will be provided DWS products or services by one or more legal entities that will be identified to them in relevant documentation.

Any opinions stated reflect the current assessment of DWS Investment GmbH and International GmbH and are subject to change without notice.

Forecasts are not a reliable indicator of future performance. Forecasts are based on assumptions, estimates, opinions and hypothetical performance analysis, therefore actual results may vary. The promotional content on this website is intended to be a marketing communication, not a financial analysis. Accordingly, it may not comply with legal obligations requiring the impartiality of financial analysis or prohibiting trading prior to the publication of a financial analysis.

Principles of Best Execution

Principles of Best Execution

Conflicts of interest

Conflicts of interest – DWS-Gruppe

DWS Remuneration Policy

Compensation Policy – DWS Investment GmbH
Compensation Policy – DWS International GmbH

FX Global Code Statement of Adherence

FX Global Code Statement of Adherence DWS International GmbH
FX Global Code Statement of Adherence DWS Hong Kong
FX Global Code Statement of Adherence DWS Investment Management Americas

Summary of analysis and monitoring of execution of client orders on execution venues

• DWS Top Five Equity Asset Classes Qualitative Report 2022
• DWS Top Five Non-Equity Asset Classes Qualitative Report 2022
• DWS Top Five SFT Qualitative Report 2022
• DWS SFT Top Five Report 2022
• DWS Non-SFT Top Five Report 2022

List of sub-custodians

Link to list of sub-custodians

For product details and legal resources in connection with investment funds of DWS Investment GmbH or DWS Investment SA please refer to the respective regional product website.

List of outsourcing companies

Link to list of outsourcing companies

For product details and legal resources in connection with investment funds of DWS Investment GmbH or DWS Investment SA please refer to the respective regional product website.

BVI rules of conduct

The rules of conduct of the Bundesverband Investment und Asset Management e.V. (BVI) set voluntary standards that go beyond the statutory obligations of fund managers. They take into account their role as fiduciaries, which places particularly high demands on conduct toward investors. We, DWS Investment GmbH and DWS International GmbH, comply with the rules of conduct in the most recent version.
Link to BVI rules of conduct: https://www.bvi.de/en/about-the-industry/rules-of-conduct/

Information on sustainability according to the EU Disclosure Regulation

As from 10 March 2021, the 'Regulation of the European Parliament and of the Council on sustainability-related disclosures in the financial services sector', the so-called Disclosure Regulation, shall apply to DWS Investment GmbH, a financial market participant and financial adviser within the meaning of this regulation, as well as to DWS International GmbH, a financial market participant and financial adviser within the meaning of this regulation.

For the purposes of compliance with Article 10 Disclosure Regulation, DWS Investment GmbH and DWS International GmbH will include the information required under Article 10 Disclosure Regulation on the transparency of the promotion of environmental or social characteristics and of sustainable investments for professional clients under the website jointly operated by DWS Investment GmbH and DWS International GmbH.

According to the Disclosure Regulation, DWS Investment GmbH and DWS International GmbH are also obliged to publish on their website certain information on the integration of sustainability risks and the consideration of adverse sustainability impacts in their processes. This information can be found below:

Information on complaint management

Your satisfaction with our services is our highest requirement. If we do not meet your expectations, please let us know.

How to contact us

In person
Directly with your advisor or in our premises at Mainzer Landstraße 11-17, 60329 Frankfurt am Main

By phone

Directly with your advisor or at +49 (0)69 / 910-10000

E-Mail / Internet
info@dws.com

Written
DWS Investment GmbH,
Complaint management | Poststop 44 Z 01 C
60612 Frankfurt am Main

or

DWS International GmbH,
Complaint management | Poststop 44 Z 01 C
60612 Frankfurt am Main

You can expect that

It is our goal to clarify your concern immediately and to look for a common solution. If we cannot resolve your request directly, we will confirm receipt. We will inform you of a contact person and the expected processing time.

We do that for you

We process each complaint individually and deal with the facts you have described. We do the necessary research for this. If we need a little more time to answer, we will provide you with interim information.

Sometimes a third party is needed

If we have not found a satisfactory solution for you, please contact us again. Alternatively, you can also address your concerns to other offices:

Report misconduct on human rights in DB Group supply chain

DWS as part of DB Group encourages all its stakeholders to contact DWS or DB AG directly whenever they may have clear evidence of DB AG’s failure to respect human rights in its own activities or as a result of its business relationships.
Anyone can contact DWS to make complaints or raise matters to DB Group attention relating to the above. This external complaints procedure provides information about dedicated channels to raise a concern, protection of reporters and processes that are triggered in case of reports.

European online dispute resolution platform (ODR platform)

The European Commission has established a European online dispute resolution (ODR) platform at https://ec.europa.eu/consumers/odr. A consumer can use the online dispute resolution platform for the out-of-court settlement of a dispute arising from online contracts with a company established in the EU. We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.